1) Ten (10) Year Limited Product Warranty |
Worldwide Energy and Manufacturing USA Co., Limited (hereafter is referred to as “Amerisolar”) warrants its Photovoltaic Module(s) (PV Modules), including factory-assembled DC connectors and cables, if any, to be free from defects and/or failure specified for a period not exceeding ten (10) years from the date of sale as shown in the Proof of purchase to the Buyer. |
The Product Warranty for PV Modules(s) covers (Applicable under normal application, installation, use and service conditions): 1) Failure due to defective manufacturing: a) Failure due to oxygenation/distortion of aluminum frame; b) Cracking of the front glass surface due to foreign objects inside the glass; Note: This warranty shall not apply to cracking of glass caused by external shock from flying objects or by external stress. 2) Failure due to defective materials: a) Failure due to defective or malfunction of the junction factory-assembled cables and male/female connector. 3) Non-conformity to specifications due to faulty production and/or inspection processes. |
If PV Module(s) fails to conform to this warranty, Amerisolar will repair or replace the PV Module(s), at Amerisolar’s sole option. |
The remedies set forth in this clause 1 shall be the sole and exclusive remedies provided under the “Limited Product Warranty”. |
This “Limited Product Warranty” does not warrant a specific power output, which shall be exclusively covered under Clause 2 hereinafter (“Guaranteed Peak Power Limited Warranty”). |
2) Guaranteed Peak Power Limited Warranty-30 Year Limited Power Output Warranty |
Amerisolar warrants the power output for PV Modules for a period of Thirty (30) years from the date shown in the commercial invoice to the Buyer. Any loss of power output of the nominal power output specified in the relevant product data sheet and measured at Standard Test Conditions (STC) for the Product(s) shall not exceed 2 % during the first year. 0.62% per year from the 2nd year to the 29th year and ending with 80% in the 30th year after the warranty start date. If the PV Module(s) exhibits a power output less than the above warranted power, provided that such loss in power is determined by Amerisolar to be due to defects in material or workmanship during manufacturing and not due to faulty installation, Amerisolar will at its sole option replace such loss in power by either providing additional Module(s) to the Customer to make up for such loss in power, or by repairing or replacing the defective Module(s). |
The remedies set forth in this Clause 2 shall be the sole and exclusive remedies provided under the “Guaranteed Peak Power Limited Warranty”. |
3) Exclusions and Limitations All warranty claims must, in any event, be filed within the applicable warranty period. |
Warranty claims will be honored only if the product can be identified as being manufactured by Amerisolar, as indicated by product label, serial number, etc. |
4) Limitation of Warranty Scope |
Amerisolar shall not be liable for any incidental, indirect, consequential or special damages, howsoever caused. Loss of use, loss of profits, loss of production, loss of revenues are therefore specifically but without limitation excluded. Amerisolar´s aggregate liability, if any, in damages or otherwise, shall not exceed the purchase value of the PV Module(s) as paid by the Buyer. |
5) Obtaining Warranty Performance |
This “Limited Warranties for PV Module(s)” are applicable only to Buyer who has purchased the PV Module(s) directly from Amerisolar. |
1) An immediate notification shall be filed directly to Amerisolar. Together with the notification, the Buyer should provide a description of the claim, the corresponding module serial number(s), and Proof of Purchase such as a commercial invoice. 2) The return of any PV Module(s) will not be accepted unless prior written authorization has been given by Amerisolar. 3) Any replaced Modules shall become the property of Amerisolar. Amerisolar shall have the right to deliver another type of PV Module(s) (different in size, color, shape and/or power) in case production has been discontinued at the time of the claim. The repair or replacement of the PV Module(s) or the delivery with additional PV Module(s) does not cause the beginning of new warranty terms, nor shall the original terms of the “Limited Product Warranties” and the “Guaranteed Peak Power Limited Warranty” be extended. 4) This warranty is transferable when product remains installed in the original location. 5) Buyer shall notify Amerisolar immediately after discovery of any claim under this Limited Warranty by letter, facsimile or e-mail specifying each alleged claim including evidence of the claims (photos of defective modules and QC stamps) and the serial numbers of the Product(s) at issue. |
Worldwide Energy and Manufacturing USA Co., Limited T & F: +86 21 62115205 E-mail: aftersales@weamerisolar.com |
6) Disputes |
In case of any discrepancy in a warranty-claim, a test-institute such as Fraunhofer ISE in Freiburg/Germany, TÜV Rheinland in Cologne / Germany, or ASU Arizona State University shall be involved for final judgment. All fees and expenses shall be borne by the losing party, unless otherwise awarded. |
7) Validity |
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